


Tap Chat on the bottom menu to view all messages. Tap on the avatar and choose Use Camera to take a selfie, or Choose Existing Photo to upload an image stored on your phone. Tap What’s on Your Mind? > enter a message > Done. You can also choose Automatic, which means when on a call, team presence will automatically show “Busy”, or if using the mobile version of the app, team presence will automatically show “Mobile” to other app users. Under My Status, set your availability (Mobile, Away, Busy). Tap the Menu icon at the top-left and tap on your name. NOTE: Requesting to Add to Contacts will send a request to the other User, and they will have to accept your invitation to share Team Presence. Search and tap on the contact > Plus ( +) next to Add to Contacts. Under Contacts, tap the Filter icon at the top and choose Directory.

To add a new contact that is not part of your company directory tap Plus ( +) under Contacts > Add Contact > Done. Type your transfer-to phone number or search a contact in My Contacts/Directory. While on a call, tap Ellipsis (…) in the bottom-right corner and choose Transfer. Choose Call_first to transfer and speak to the call recipient before completion. Search any internal contact by typing their name or searching My Contacts/Directory. Dial *11 on the physical phone to pull the call from the app to the physical phone. NOTE: Users can pull active calls from a physical phone to the app, and vice versa.

Make and receive calls from the Nextiva Mobile App, similar to how you would on a physical Nextiva phone. Make an outbound call from the Nextiva App using one of the following methods: Choose the operating system for the device you are using below.
